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Market Research · Quiz 2 · 16 Aug 2026 · May 2026 term

Question 11: Given below are the customer satisfaction study results …

Question 11

+5 marksOne correct option

Given below are the customer satisfaction study results of two banks. Which bank is likely to have better customer retention?

  1. A

    Bank A

  2. B

    Bank B

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Correct answer

  • A

    Bank A

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Question 11 of 24 in the IIT Madras BS Market Research (Market Research) Quiz 2 paper sat on 16 Aug 2026, in the May 2026 term (Market Research 16 Aug 26). It carries 5 marks.

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