Design Thinking End Term: 31 August 2025, Set QIA3 (May 2025 term)

Read the problem statement and assume your customer is in front of you. Begin by empathizing, developing a persona, and mapping out the user journey to identify problems. Analyze by determining the root cause and reasons for addressing the issues. Progress to the Solve phase by fleshing out ideas and creating low-fi wireframes/sketches on paper. Finally, demonstrate how your ideas address the problem and propose improvements.

Instructions:

Step 0: Write the QUESTION NUMBER clearly on your answer sheet.
Step 1: Allocate 1–2 pages to personas, journey maps, and a list of problems.
Step 2: Dedicate 1 page to identifying the root cause.
Step 3: Allocate 1 page to identify desired results and summarize 2–3 problem questions to solve.
Step 4: List ideas in $\leq 20$ words each (max 5 sentences / 5 ideas) in 1 page.
Step 5: Sketch minimum 3 wireframes of the product/service/app in 1 page.
Step 6: Summarize how you will iterate and what you will do for customers in the future to improve or expand the solution, in 1 page.

You may use portrait or landscape mode. Do not exceed 8 pages.

3. A.

It's the year 2035, and the world is advancing at an unprecedented pace. Identify a future problem that could emerge in this rapidly changing environment and design an innovative, technology-enabled digital product or service to address it.

Guidelines/ Constraints:
Concept must be human-centered, beginning with a well-defined target user group.
Solutions should incorporate plausible technologies expected to exist by 2045 (avoid science-fiction elements such as teleportation, intergalactic travel etc.).

3. B.

Design: a meeting length predictor and a drag-and-drop planner
For: a remote work scheduling app
To help: employees time their coffee/lunch breaks perfectly

CHOOSE ONE AND ANSWER THE QUESTION ON THE PROVIDED ANSWER SHEETS ONLY.

"No marks are allotted for this MCQ. Marks will only be given for answers written on the provided answer sheets"

Which of the following are core principles of Agile project management?
1. Customer collaboration over contract negotiation
2. Responding to change over following a plan
3. Comprehensive documentation over working software
4. Individuals and interactions over processes and tools
Select the correct answer from the options below:

In Agile + Design Thinking, what are the benefits of running design sprints?
1. Quickly validate ideas before coding
2. Reduce waste from unwanted features
3. Ensure final designs are perfect before final release
4. Align the team on user needs
Select the correct answer: