Question 20
NPS is the mean score of the recommend question divided by the mean score of satisfaction question
TRUE
FALSE
NPS is the mean score of the recommend question divided by the mean score of satisfaction question
TRUE
FALSE
Correct answer
FALSE
Question 20 of 25 in the IIT Madras BS Market Research (Market Research) Quiz 2 paper sat on 6 Aug 2023, in the May 2023 term (IIT M DEGREE AN3 EXAM QPE3 06 Aug 2023). It carries 1 mark.