Question 11
Which activities represent appropriate practices in the Empathize phase in Karmic Design Thinking? 1. Attaching a camera to the head, lying on a stretcher and going through the emergency hospital admission process. 2. Sitting with patients in a general ward and interviewing them about their daily healthcare routines, experiences, and difficulties. 3. Writing an email to the Chief Medical Officer seeking permission to conduct a Design Thinking and Agile project in the hospital. 4. Shadowing nurses and caregivers during hospital activities and documenting their experiences across different touchpoints. Select the correct option using the codes given below:
1, 2, and 3 only
1, 2, and 4 only
2, 3, and 4 only
1, 2, 3, and 4 only