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Design Thinking for Data-Driven App Development · End Term · 30 Apr 2023 · January 2023 term

Question 13: How does a modified customer journey map differ from a r…

Question 13

+1 markOne correct option

How does a modified customer journey map differ from a regular customer journey map?

  1. A

    It showcases the progress made by the development team.

  2. B

    It only shows the positive aspects of the customer journey.

  3. C

    It is created before testing a prototype.

  4. D

    It includes new insights and problems discovered during testing.

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Correct answer

  • D

    It includes new insights and problems discovered during testing.

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Question 13 of 39 in the IIT Madras BS Design Thinking for Data-Driven App Development (Design Thinking) End Term paper sat on 30 Apr 2023, in the January 2023 term (IIT M DEGREE ET1 EXAM QPE2 S1 30 Apr 2023). It carries 1 mark.

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