Question 3
Conflict Management Style: Conflict naturally arises in workplaces and, when handled effectively, can lead to better understanding and stronger teamwork. The Thomas–Kilmann Conflict Mode Instrument (TKI) provides a useful framework to identify different conflict management styles and choose the most effective approach for each situation, helping managers maintain a healthy and productive work environment.
Identify the most appropriate conflict management style demonstrated in the scenario from the options provided below.
a. avoiding
b. accommodating
c. forcing
d. negotiating
e. collaborating
Based on the above data, answer the given subquestions.
[Conflict Management Style] Rithika is in a cross-department meeting where a disagreement arises about a low-priority issue. She feels strongly that her opinion is correct, but pressing it further would waste time and distract from the larger agenda. She decides to set it aside and move on, as confrontation will damage an important relationship.
avoiding
accommodating
forcing
negotiating
collaborating