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September 2023 term · Design Thinking for Data-Driven App Development · BSMS4002

Design Thinking for Data-Driven App Development End Term: 24 December 2023, Set ADB3 (September 2023 term)

The IIT Madras BS Design Thinking for Data-Driven App Development (Design Thinking) End Term paper sat on 24 Dec 2023, in the September 2023 term, set ADB3: 26 questions for 40 marks in 180 minutes. Every question is below with its answer. Take it as a timed mock test to be marked, or read it through first.

Questions
26
Marks
40
Duration
180 min
MCQ
26

Updated

Official paper: IIT M DEGREE FN EXAM FDB1 24 Dec 2023 · No negative marking.

Question 1

+15 marksOne correct option

Section A (1 x 15 = 15 marks)

CHOOSE ONE AND ANSWER THE QUESTION ON THE PROVIDED SHEETS ONLY.

I. Read the provided problem statement and assume your customer is in front of you. Begin by empathizing, developing a persona, and mapping out the user journey to identify problems. Analyze by determining the root cause and reasons for addressing the issues. Progress to the Solve phase by fleshing out ideas and creating low-fi wireframes/sketches on paper. Finally, demonstrate how your ideas address the problem and propose improvements.

Instructions:
Step 0: Ensure that you write the problem statement and question number clearly on the answer sheet.
Step 1: Allocate one or two pages to personas, journey maps, and a list of problems.
Step 2: Dedicate one page to identifying the root cause.
Step 3: Allocate one page to identify desired results and summarize 2 to 3 'problem questions' to solve.
Step 4: List the ideas in 50 words (not exceeding 5 sentences/ 5 ideas), in one page.
Step 5: Sketch 2-3 wireframes of the product/service/app you will be developing, in one page.
Step 6: Summarize how you'll iterate and what you'll do for customers in the future to improve or expand upon the solution, in one page.

The suggested time for this question is 30 minutes. You may use the given sheets in portrait or landscape mode. Do not exceed more than 8 pages to answer the question.

CHOOSE AND ATTEMPT ONLY ONE QUESTION. Write the problem statement and question number clearly on the answer sheet. The suggested time for this question is 30 minutes.

1. A. Your customer is a healthcare professional working in a bustling urban hospital. They encounter various challenges both professionally and personally. The healthcare worker grapples with balancing patient care amidst increasing demands and limited resources. They often face time constraints, juggling between attending to critical cases and administrative duties, leading to potential lapses in attention and patient care. Moreover, the emotional toll of dealing with high-stress situations and witnessing patient suffering affects their mental well-being. The irregular and long working hours add strain, impacting their personal life and relationships, and causing fatigue and burnout.

OR

1. B.

Design: A single detail view
For: A mindfulness app
To help: Online Degree Students

  1. A

    I've selected only one question from Section A and answered it on the provided answer sheets.

  2. B

    Not applicable

Show answer

Correct answer

  • A

    I've selected only one question from Section A and answered it on the provided answer sheets.

Question 2

+1 markOne correct option

Which statement accurately describes the main difference between projects and routine operations?

  1. A

    Projects are temporary, while routine operations are ongoing.

  2. B

    Projects require specific knowledge and skills, while routine operations can be done by anyone.

  3. C

    Projects have a definite goal, while routine operations have no defined purpose.

  4. D

    Projects involve collaboration, while routine operations are done individually.

Show answer

Correct answer

  • A

    Projects are temporary, while routine operations are ongoing.

Question 3

+1 markOne correct option

State whether the following statement is true or false:
“Agile methodologies often seek user feedback.”

  1. A

    True

  2. B

    False

Show answer

Correct answer

  • A

    True

Question 4

+1 markOne correct option

What is the primary objective of App Store Optimization (ASO)?

  1. A

    Enhancing the engagement on social media platforms

  2. B

    Improving the visibility of apps within app store searches

  3. C

    Maximizing website traffic

  4. D

    Boosting customer feedback for app improvement

Show answer

Correct answer

  • B

    Improving the visibility of apps within app store searches

Question 5

+1 markOne correct option

How does brand recall contribute to a company's competitive advantage in the market?

  1. A

    It directly influences the cost per install (CPI)

  2. B

    It assists in app store optimization (ASO)

  3. C

    It provides a brand with some content that can readily contribute to insights for customer feedback collection

  4. D

    It secures a distinct space in consumers' minds over competitors

Show answer

Correct answer

  • D

    It secures a distinct space in consumers' minds over competitors

Question 6

+1 markOne correct option

How does Google App Campaigns (formerly UAC) differ from traditional advertising strategies?

  1. A

    They solely focus on website traffic

  2. B

    They are restricted to a single ad format

  3. C

    They utilize machine learning to target specific audiences

  4. D

    They prioritize prolonged and distinct social media engagement

Show answer

Correct answer

  • C

    They utilize machine learning to target specific audiences

Question 7

+1 markOne correct option

What among the following are the benefits of a UX design framework?
1. UX frameworks support creating solutions that address the user’s problem.
2. UX frameworks promote iteration to design the right user experience.
3. UX frameworks focus on the user.
4. UX frameworks focus on earning the most money.
Select the correct set of options.

  1. A

    1,3

  2. B

    1,2,3

  3. C

    1,2

  4. D

    1,2,3,4

Show answer

Correct answer

  • B

    1,2,3

Question 8

+1 markOne correct option

What is the main goal of a low-fidelity prototype?

  1. A

    To accurately represent the final product's highly detailed design and functionality.

  2. B

    To be visually appealing and impress stakeholders.

  3. C

    To facilitate brainstorming and iteration of the user interface.

  4. D

    To conduct usability testing.

Show answer

Correct answer

  • C

    To facilitate brainstorming and iteration of the user interface.

Question 9

+1 markOne correct option

Fill in the blank: Responsive web design allows a website to change automatically depending on _______.

  1. A

    the user’s connection speed

  2. B

    whether the user is a customer

  3. C

    the cost of the device

  4. D

    the size of the device

Show answer

Correct answer

  • D

    the size of the device

Question 10

+1 markOne correct option

In the Conflict of Interest module, why is it crucial to discern the intersection of personal and professional conflicts in movies?
Example: Exploring the interplay between Tony Stark's personal struggles and professional challenges in the Marvel Cinematic Universe illuminates intricate conflicts.

  1. A

    To navigate complex scenarios where characters' personal and professional lives collide.

  2. B

    To oversimplify conflicts for the sake of analysis.

  3. C

    To exclusively focus on either personal or professional conflicts.

  4. D

    To disregard the impact of personal life on professional conflicts.

Show answer

Correct answer

  • A

    To navigate complex scenarios where characters' personal and professional lives collide.

Question 11

+1 markOne correct option

During a design sprint, a team faces a deadlock in choosing between two equally viable solutions. What set of steps could be the most effective approach to resolve this?
1. Revisit the problem statement
2. Hold a vote to decide
3. Conduct more user interviews
4. Create a prototype for each solution and test
Choose the correct option:

  1. A

    1,3

  2. B

    2,3

  3. C

    1,4

  4. D

    2,4

Show answer

Correct answer

  • C

    1,4

Question 12

+1 markOne correct option

The following image of a “Collapsible Silicone Water Bottle” is an example of which of the following TRIZ principles?

Choose the correct answer using the options given below:

  1. A

    Universality

  2. B

    Segmenting

  3. C

    Nested Dolls

  4. D

    Merging

Show answer

Correct answer

  • B

    Segmenting

Question 13

+1 markOne correct option

In Design Thinking, how might overemphasize feasibility during the Solve phase limit the innovation potential?

  1. A

    It ensures that solutions are immediately implementable, leaving little room for radical ideas

  2. B

    It encourages designers to take more risks and explore uncharted territories

  3. C

    It leads to an overabundance of impractical and unattainable concepts

  4. D

    It has no impact on the level of innovation in the design process

Show answer

Correct answer

  • A

    It ensures that solutions are immediately implementable, leaving little room for radical ideas

Question 14

+1 markOne correct option

In the video lectures about Innovation and Serendipity, the construction of the Shivanasamudra Hydroelectric power plant faced numerous challenges, including labor shortages and legal hurdles. What does this illustrate about the process of innovation?

  1. A

    Innovation is a linear but unpredictable process.

  2. B

    Innovation requires overcoming unforeseen obstacles.

  3. C

    Innovation is solely dependent on available resources.

  4. D

    Innovation is always met with immediate success.

Show answer

Correct answer

  • B

    Innovation requires overcoming unforeseen obstacles.

Question 15

+1 markOne correct option

Which approach is suggested for generating ideas in the second iteration of the solve phase in design thinking?

  1. A

    Utilizing only traditional brainstorming methods

  2. B

    Emphasizing individual idea generation in isolation with a pre-specified time limit

  3. C

    Incorporating inventive solution triggers and silent brainstorming

  4. D

    Limiting the idea generation process to a preset number

Show answer

Correct answer

  • C

    Incorporating inventive solution triggers and silent brainstorming

Question 16

+1 markOne correct option

A clothing retailer receives customer feedback indicating dissatisfaction with the limited sizing options available for certain popular styles. How might Rapid Prototyping be utilized in this scenario to address sizing concerns for popular styles?

  1. A

    By creating physical prototypes of the clothing to assess sizing.

  2. B

    By generating digital prototypes to simulate different sizing options for user testing.

  3. C

    By conducting surveys to gather feedback on preferred clothing sizes.

  4. D

    By focusing on visual design enhancements for the website.

Show answer

Correct answer

  • B

    By generating digital prototypes to simulate different sizing options for user testing.

Question 17

+1 markOne correct option

Describe a scenario where using the "Fly on the Wall" technique in the Empathize Phase might yield more insightful results than conducting direct user interviews.

  1. A

    When dealing with sensitive or personal topics where users may be hesitant to share openly.

  2. B

    In situations where users are highly articulate and able to express their needs clearly.

  3. C

    When a quick, high-level overview of user behaviors is needed for a time- sensitive project.

  4. D

    When working with a small user group with similar characteristics and needs.

Show answer

Correct answer

  • A

    When dealing with sensitive or personal topics where users may be hesitant to share openly.

Question 18

+1 markOne correct option

From the puzzles discussed, what is the advantage of employing ‘speed bumps’ on roads?

  1. A

    Enhanced functionality during specific hours

  2. B

    Lesser dependency on external factors for operation

  3. C

    Continuous and effective operation 24/7

  4. D

    Eliminates the need to build a round-about

Show answer

Correct answer

  • C

    Continuous and effective operation 24/7

Question 19

+1 markOne correct option

The design thinking process emphasizes the need to balance diverse viewpoints and stakeholder interests. What deeper concept underlies this emphasis on balance?

  1. A

    Design for consensus: Prioritizing achieving agreement and avoiding conflict at the expense of optimal outcomes.

  2. B

    User-centricity: Placing the user's needs above all else and disregarding other stakeholders' interests.

  3. C

    Technical feasibility: Focusing solely on what is technically possible without considering broader implications.

  4. D

    Holistic design: Considering all relevant factors and perspectives to create a well-rounded and effective solution.

Show answer

Correct answer

  • D

    Holistic design: Considering all relevant factors and perspectives to create a well-rounded and effective solution.

Question 20

+1 markOne correct option

Consider the following case -
App: "GroceriesGo" - an app for ordering fresh groceries online with delivery.
Target Audience: Busy professionals and families who value time and convenience.
Website Goal: Increase app downloads and user engagement.
Given the target audience, what should be the PRIMARY focus of the website's design?

  1. A

    Eye-catching visuals and interactive elements.

  2. B

    Clear navigation and concise information about GroceriesGo's features.

  3. C

    Detailed descriptions of available grocery items and their origins.

  4. D

    Testimonials from satisfied customers and influencers.

Show answer

Correct answer

  • B

    Clear navigation and concise information about GroceriesGo's features.

Question 21

+1 markOne correct option

Continued From the Caselet…
Given the website goals and target audience, which call to action (CTA) among the following would be most effective?

  1. A

    "Learn More"

  2. B

    "Get GroceriesGo Now"

  3. C

    "Join our Mailing List"

  4. D

    "Explore our Grocery Selection"

Show answer

Correct answer

  • B

    "Get GroceriesGo Now"

Question 22

+1 markOne correct option

What are the three pillars of innovation?

  1. A

    Technical feasibility, business viability, and customer desirability

  2. B

    Invention, prototyping, and testing

  3. C

    Marketing, sales, and customer service

  4. D

    Idea generation, problem identification, and solution development

Show answer

Correct answer

  • A

    Technical feasibility, business viability, and customer desirability

Question 23

+1 markOne correct option

What is the relationship between intrapreneurship and crowdsourcing?

  1. A

    Intrapreneurship is a specific type of crowdsourcing focused on business ideas.

  2. B

    Crowdsourcing is a tool that can be used to implement intrapreneurship initiatives.

  3. C

    Intrapreneurship and crowdsourcing are unrelated concepts in the context of innovation.

  4. D

    Crowdsourcing is a competitor to intrapreneurship within organizations.

Show answer

Correct answer

  • B

    Crowdsourcing is a tool that can be used to implement intrapreneurship initiatives.

Question 24

+1 markOne correct option

Throughout the course, we have placed importance of having a digital marketing checklist ready. What is the primary purpose of this checklist?

  1. A

    To ensure all legal and regulatory requirements for app launch are met.

  2. B

    To track the progress of app development and internal milestones.

  3. C

    To outline and advertise the app's functionalities and technical specifications.

  4. D

    To plan and execute marketing campaigns to generate awareness and interest.

Show answer

Correct answer

  • D

    To plan and execute marketing campaigns to generate awareness and interest.

Question 25

+1 markOne correct option

What is the primary difference between the objectives of designers and marketers?

  1. A

    Designers prioritize aesthetics; marketers prioritize functionality

  2. B

    Designers focus on financial aspects; marketers prioritize user satisfaction

  3. C

    Designers aim to create; marketers aim to sell and ensure usage

  4. D

    Designers emphasize business strategies; marketers emphasize customer service

Show answer

Correct answer

  • C

    Designers aim to create; marketers aim to sell and ensure usage

Question 26

+1 markOne correct option

What does "Bulletproofing" ideas in Design Thinking involve?

  1. A

    Strengthening potential solutions by evaluating their feasibility, desirability, and adaptability.

  2. B

    Eliminating all potential risks associated with a proposed idea.

  3. C

    Focusing solely on the aesthetics and visual appeal of a design concept.

  4. D

    Implementing ideas without considering any potential challenges or obstacles

Show answer

Correct answer

  • A

    Strengthening potential solutions by evaluating their feasibility, desirability, and adaptability.