Question 21
For questions 21 and 23, select the most appropriate option. Each statement has only one correct answer.
[Conflict Management Styles] Conflict is an inevitable part of workplaces, and when managed well, it can drive professional and organizational growth. The Thomas–Kilmann Conflict Mode Instrument (TKI) helps identify suitable conflict resolution strategies, enhancing managerial effectiveness and team dynamics.
For each scenario given below, select the most appropriate TKI conflict management style from the following options:
a. Avoiding
b. Accommodating
c. Forcing
d. Negotiating
e. Collaborating
Based on the above data, answer the given subquestions.
[Conflict Management Styles] Khushi, a product development lead, is handling a conflict between two senior designers regarding the best approach to a new feature rollout. The decision is critical, but both designers are committed to the project’s success and are open to finding a mutually beneficial solution. With sufficient time available, Khushi decides to foster open discussions to ensure a well-thought-out resolution while maintaining strong team collaboration.
Avoiding
Accommodating
Forcing
Negotiating
Collaborating