Question 20
For questions 21 and 23, select the most appropriate option. Each statement has only one correct answer.
[Conflict Management Styles] Conflict is an inevitable part of workplaces, and when managed well, it can drive professional and organizational growth. The Thomas–Kilmann Conflict Mode Instrument (TKI) helps identify suitable conflict resolution strategies, enhancing managerial effectiveness and team dynamics.
For each scenario given below, select the most appropriate TKI conflict management style from the following options:
a. Avoiding
b. Accommodating
c. Forcing
d. Negotiating
e. Collaborating
Based on the above data, answer the given subquestions.
[Conflict Management Styles] Jagan, the director of supply chain operations, faces a critical decision regarding vendor selection. A conflict has arisen over which supplier to choose, but due to time constraints and potential financial losses, a swift decision is necessary. Although some team members may disagree, Jagan prioritizes a firm resolution over consensus, as delaying could negatively impact business operations.
Avoiding
Accommodating
Forcing
Negotiating
Collaborating