Question 19
For questions 21 and 23, select the most appropriate option. Each statement has only one correct answer.
[Conflict Management Styles] Conflict is an inevitable part of workplaces, and when managed well, it can drive professional and organizational growth. The Thomas–Kilmann Conflict Mode Instrument (TKI) helps identify suitable conflict resolution strategies, enhancing managerial effectiveness and team dynamics.
For each scenario given below, select the most appropriate TKI conflict management style from the following options:
a. Avoiding
b. Accommodating
c. Forcing
d. Negotiating
e. Collaborating
Based on the above data, answer the given subquestions.
[Conflict Management Styles] Sharath, a junior consultant, finds himself in a minor disagreement during a team discussion. The issue is relatively insignificant and does not affect the overall project outcome. Moreover, resolving it is not critical to his immediate objectives. However, the disagreement is with a senior colleague whose mentorship and support could be valuable for Sharath’s long-term career growth. Engaging in the conflict might create unnecessary friction.
Avoiding
Accommodating
Forcing
Negotiating
Collaborating