Question 24
Given below are the results of the intention to recommend question for a brand which has done a CSAT study. Pl calculate the NPS
| Scale points | % |
|---|---|
| 0 | 4 |
| 1 | 4 |
| 2 | 5 |
| 3 | 4 |
| 4 | 2 |
| 5 | 11 |
| 6 | 14 |
| 7 | 19 |
| 8 | 26 |
| 9 | 3 |
| 10 | 8 |
Question 24: Given below are the results of the intention to recommen…
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Correct answer: -33
Question 24 of 24 in the IIT Madras BS Market Research (Market Research) Quiz 2 paper sat on 1 Dec 2024, in the September 2024 term (IIT M DEGREE AN EXAM QDB2 01 Dec 2024). It carries 3 marks.
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