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Design Thinking for Data-Driven App Development · Quiz 2 · 2 Apr 2023 · January 2023 term · Set QPE3

Question 17: Which among the following is the correct approach to Mul…

Question 17

+1 markOne correct option

Which among the following is the correct approach to Multi-why Analysis?

  1. A

    Ask the customer why are they suffering, what is the cause, and when did itstart?

  2. B

    Ask the customer why their problem exists, and then go ahead and solve thatproblem

  3. C

    Ask the customer why their problem exists, then drill down further by askingmore whys till you annoy the customer

  4. D

    Ask the customer why their problem exists, then drill down further by askingmore whys till you find out the root cause of that problem

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Correct answer

  • D

    Ask the customer why their problem exists, then drill down further by askingmore whys till you find out the root cause of that problem

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Question 17 of 45 in the IIT Madras BS Design Thinking for Data-Driven App Development (Design Thinking) Quiz 2 paper sat on 2 Apr 2023, in the January 2023 term (IIT M DEGREE AN3 EXAM QPE3 02 Apr 2023). It carries 1 mark.

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