Question 3
In a saturated smartphone market where 70% of current users express interest in upgrading their phones in the next two months, and the no. of new smartphone users remain unchanged, what should companies/manufacturers prioritize?
Expand distribution channels to reach untapped geographic regions.
Focus on females as their target customers.
Invest in research and development to create innovative features for new customers.
Develop targeted upgrade incentives and promotions for current users looking to replace their old devices