Question 39
Complete the telephonic conversation given below with most polite and correct responses. Receptionist: Good morning, Dr. Agarwal's office. How can I help you today?
Patient: Hello, (i) ___________________________________________
Receptionist: Certainly. May I have your name, please?
Patient: Sure, it's .................
Receptionist: (ii)_________________________________
Patient: Sure. My name is Neha Kumar.
Receptionist: Ms. Kumar. Are you a new patient or have you visited Dr. Agarwal before? Patient: (iii)__________________________
Receptionist: Great. When would you like to schedule your appointment?
Patient: (iv)__________________________________
Receptionist: Sure. Your appointment with Dr. Agarwal is scheduled for 10:30 AM tomorrow. Patient: (v)_______________
Based on the above data, answer the given subquestions.
Which among the following is an appropriate response for blank (iv)?
Hey, I wanna come by to the hospital at 10:30 AM
Book my appointment tomorrow!
I would like to schedule my appointment for 10:30 AM tomorrow
Hey, is it cool to book my appointment tomorrow at 10:30 AM