Question 36
Read the following telephone conversation and answer the given subquestions: A: Hello! Brizbee Customer Services. (i) ___________
B: Hi! I want to speak in connection with the replacement of an item that I had ordered a few days ago. The order number is IM349520.
A: I’m afraid I can’t hear you (ii) ___________
B: Order number IM349520.
A: It is still not audible. (iii) __________
B: Alright. I’m (iv) __________ for now. I (v) _____.
Which of these is the appropriate phrase for blank (i).
What’s up?
Who are you?
How may I help you?