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Design Thinking for Data-Driven App Development · End Term · 28 Apr 2024 · January 2024 term

Question 17: Consider a development team revisiting their customer jo…

Question 17

+1 markOne correct option

Consider a development team revisiting their customer journey map based on modifications made in the app's second prototype. What should be their primary focus in this reevaluation?

  1. A

    To ensure the journey map aligns perfectly with the team's initial assumptions and expectations.

  2. B

    To critically analyze how changes in the prototype may have altered key aspects of the user journey and experience.

  3. C

    To make the journey map more complex to match the evolved prototype.

  4. D

    To simplify the journey map, remove any elements that do not directly relate to the new features.

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Correct answer

  • B

    To critically analyze how changes in the prototype may have altered key aspects of the user journey and experience.

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Question 17 of 26 in the IIT Madras BS Design Thinking for Data-Driven App Development (Design Thinking) End Term paper sat on 28 Apr 2024, in the January 2024 term (IIT M DEGREE AN EXAM QDB3 28 Apr 2024). It carries 1 mark.

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