Opening the paper…
Strategies for Professional Growth, Quiz 2
[When Every Word Matters: Communicating Layoffs] Which draft should Devika send? Justify your answer using any five of 10 Cs of communication or any other relevant business communication framework. (Answer in about 100 words, 5 marks)
\[When Every Word Matters: Communicating Layoffs\] Which draft should Devika send? Justify your answer using any five of 10 Cs of communication or any other relevant business communication framework. *(Answer in about 100 words, 5 marks)* \[When Every Word Matters: Communicating Layoffs\] Drawing on Devika’s situation and the two drafts, explain how a leader’s tone and authenticity can build or erode trust and morale during high-stakes communication. Structure your analysis using Daniel Goleman’s five components of Emotional Intelligence. *(Answer in about 100 words, 5 marks)* \[When Every Word Matters: Communicating Layoffs\] Suppose you read the CEO’s message and later learn it was fully drafted using generative AI tools.\ Imagine you are a “retained employee” at SynapseAI. In the subsequent phase, explain your willingness to engage (e.g. share concerns, ask questions) versus withdraw (e.g. not offer suggestions, not share ideas) within the organization? *(Answer in about 100 words, 3 marks)*