Question 36
Complete the telephonic conversation given below with most polite and correct responses. Receptionist: Good morning, Dr. Agarwal's office. How can I help you today?
Patient: Hello, (i) ___________________________________________
Receptionist: Certainly. May I have your name, please?
Patient: Sure, it's ................
Receptionist: (ii)_________________________________
Patient: Sure. My name is Neha Kumar.
Receptionist: Ms. Kumar. Are you a new patient or have you visited Dr. Agarwal before? Patient: (iii)__________________________
Receptionist: Great. When would you like to schedule your appointment?
Patient: (iv)__________________________________
Receptionist: Sure. Your appointment with Dr. Agarwal is scheduled for 10:30 AM tomorrow. Patient: (v)_______________
Based on the above data, answer the given subquestions.
Which among the following is an appropriate response for blank (i)?
I want to book an appointment with Dr. Agarwal, please
I wanna see the doctor!
Is he there?
Can I catch up with Dr. Agarwal?